Shipping Policy

The outdoors are calling and we’re working like dogs to get your Studio Tails gear out the door as soon as possible. We strive to process and ship orders within one to two business days. All delivery dates are estimates and are not guaranteed. We don’t ship on non-business days or holidays.

When Will My Order Ship?

Orders placed before 10 a.m. (PT) will ship the same business day. Orders placed after 10 a.m. (PT) will ship the next business day.

How Do I Track My Order?

As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the carrier's website. If you still have questions, feel free to contact us.

Does Studio Tail Ship Internationally?

Studio Tails unfortunately does not ship to international destinations.

How Much Does Shipping Cost?

Shipping costs are calculated based upon the delivery location, weight and dimensions of the shipment, and the price of the entire order. Shipping will be calculated in real time at checkout. Orders over $65 ship for free.

What Are Your Shipping Holidays?

Studio Tails will not ship on the following dates. Please note shipping estimates will begin the following business day.

New Year's Day

Memorial Day

Independence Day

Labor Day

Thanksgiving

Day after Thanksgiving

Christmas (December 22nd - 25th)

Day after Christmas

New Year’s Eve

I Made a Mistake When Placing My Order. Can I Change It?

We strive to process and ship your order as quickly as possible so once an order is submitted, it cannot be changed. Learn more about our order return process and if you need additional assistance, please get in touch with us through our customer service button or click contact us.